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Privacy Policy

Effective Date: 06/21/2024

Zignyl, INC (“Zignyl,” “we” or “our”) value your privacy. We help our customers manage the employees of their franchise locations, by providing a variety of services, including scheduling and other organizational assistance (collectively, the “Services”).

In this Privacy Policy (“Policy”), we describe the information that we collect from visitors to and users of our website and our applications. By visiting our web site or using any of our applications, you agree that your personal information will be handled as described in this Policy, which is incorporated by reference into our Terms of Service, available at https://zignyl.com/terms/. Business information is treated in accordance with the terms of our Master Subscription Agreement, which must be accepted by you or your employer prior to your use of our services.

 

What information do we collect about you and why?

The information we collect from you allows you to better understand how our website is used, and it allows you to log into our web site and applications. As a vendor it allows your organization to utilize our services. As an employee of one of our customers, it allows you to use our service to save time in communicating with your employer regarding scheduling and other issues related to your employment.

Subscribers

You may browse our web site without creating an online account or providing us with your information, but to use our services, you need to create an account. When you create an account with us we ask for the following:

  • Your company name (this is your full legal name);
  • Your contact person’s name and title;
  • Your contact person’s email address and desired password;
  • Your display name (this is your restaurant name if it differs from your full legal name);

Authorized Users

If you are an employee, then when your employer becomes one of our subscribers, you may be asked to make use of our services. The information that we collect is primarily determined by your employer, although the following information is collected directly from you when you become an authorized user:

  • Your full name;
  • Your ZIP Code;
  • Your email address;
  • Your desired password; and
  • Your display name (this is the name that others will see when you use our services).

Information about you that we collect from your employer may include, without limitation, your birthday, gender, hire date, position, compensation, benefits, performance reviews, schedules, timekeeping records, and other work-related information. We do not collect or store information concerning your driver’s license, passport number, social security number, international taxpayer identification number, healthcare information, or financial information.

 

Other Website and App Visitors

When visiting our web site or using our applications we collect certain information automatically. For example, we receive web site usage data from our web site host. We may also use cookies, web beacons, and other automated devices to collect information, including personally identifiable information, about you. Specifically, we may collect the following information about your use of our web site or applications: your browser type and operating system; web pages you view; links you click; your Internet Protocol (“IP”) address; your approximate geographic location; your interaction with the web site; length of time you are logged in to our web site; and web site visited before or after our web site. In some of our email messages, we may use a “click-through URL” linked to content on our website. When you click one of these URLs, you will pass through a separate web server before arriving at the destination page on our web site. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications.

Information We Collect Automatically

Cookies. We use cookies on the Site. Cookies are small files that are stored on your computer by your web browser. A cookie allows the Site to recognize whether you have visited before and may store user preferences and other information. For example, cookies can be used to collect or store information about your use of the Site during your current session and over time (including the pages you view and the files you download), your computer’s operating system and browser type, your Internet service provider, your domain name and IP address, your general geographic location, the website that you visited before visiting the Site, and the link you used to leave the Site. If you are concerned about having cookies on your computer, you can set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer. However, if you choose to block or delete cookies, certain features of the Site may not operate correctly.

Web beacons. The Site or the emails that you receive from us may use an application known as a “web beacon” (also known as a “clear gif” or “web bug”). A web beacon is an electronic file that usually consists of a single-pixel image. It can be embedded in a web page or in an email to transmit information, which could include personal information. For example, it can allow an email sender to determine whether a user has opened a particular email.

Third-party online tracking and behavioral advertising. We may partner with certain third parties to collect, analyze, and use the personal and other information described in this section. For example, we may allow third parties to set cookies or use web beacons on the Site or in email communications from us. This information may be used for a variety of purposes, including online interest-based advertising, as discussed below.

How We Use and Process Your Information

We use the information that we collect (described in “What Information We Collect and Maintain About You,” above) for a variety of purposes. Our legal bases for processing your personal information are: 1) our legitimate interest in running and maintaining our business; 2) performance and fulfillment of our contracts; 3) your consent; and 4) compliance with our legal obligations. In many instances, more than one of these legal bases apply to the processing of your personal information.

The purposes for which we use your information include to:

  • Provide you with our Services;
  • Respond to your questions or requests concerning the Services;
  • Fulfill the terms of any agreement you have with us;
  • Fulfill your requests for our Services or otherwise complete a transaction that you initiate;
  • Send you information about our Services and other topics that are likely to be of interest to you, including newsletters, updates, or other communications, including promotional emails;
  • Improve our artificial intelligence and machine learning;
  • Deliver confirmations, account information, notifications, and similar operational communications;
  • Improve your user experience and the quality of our products and Services;
  • Comply with legal and/or regulatory requirements;
  • Aggregate and deidentify information;
  • Benchmark results for our customers;
  • Serve advertisements;
  • Analyze how visitors use the Services and various Services features, including to count and recognize visitors to the Services;
  • Create new products and Services; and
  • Manage our business.

We may link information gathered through our website and applications with information that we collect in other contexts. But in that event, we will handle the combined information in a manner consistent with this Privacy Policy.

We may share aggregate or anonymized information about visitors, Subscribers and Authorized Users with third parties for marketing, advertising, research or similar purposes. For example, if we display advertisements on behalf of a third party, we may share aggregate, demographic information with that third party about the visitors, Subscribers and Authorized Users to whom we displayed the advertisements.

With Whom and Why We Share Your Information

We may share any of the information described in “What Information We Collect and Maintain About You,” above, with other parties for a variety of purposes, as described below.

Third-party service providers. We use third-party service providers that perform services on our behalf, including web-hosting companies, mailing vendors, and analytics providers. These service providers may collect and/or use your information, including information that identifies you personally, to assist us in achieving the purposes discussed above.

We may share your information with other third parties when necessary to fulfill your requests for services; to complete a transaction that you initiate; to meet the terms of any agreement that you have with us or our partners; or to manage our business.

Analytics. We partner with certain third parties to obtain the automatically collected information discussed above and to engage in analysis, auditing, research, and reporting. These third parties may use web logs or web beacons, and they may set and access cookies on your computer or other device. In particular, our website uses Google Analytics to help collect and analyze certain information for the purposes discussed above. You may opt out of the use of cookies by Google Analytics here.

Interest-based advertising. Our website and mobile applications also enable third-party tracking mechanisms to collect information about you and your computing devices for use in online interest-based advertising. For example, third parties may use the fact that you visited our website to target online ads to you. In addition, our third-party advertising networks might use information about your use of our website to help target advertisements based on your online activity in general. For information about interest-based advertising practices, including privacy and confidentiality, visit the Network Advertising Initiative website or the Digital Advertising Alliance website.

The use of online tracking mechanisms by third parties is subject to those third parties’ privacy policies, and not this Policy. If you prefer to prevent third parties from setting and accessing cookies on your computer or other device, you may set your browser to block cookies. Additionally, you may remove yourself from the targeted advertising of companies within the Network Advertising Initiative by opting out here, or of companies participating in the Digital Advertising Alliance by opting out here. Our website does not currently respond to “do not track” browser headers.

Legal purposes. We may use or share your information with third parties when we believe, in our sole discretion, that doing so is necessary:

  • To comply with applicable law or a court order, subpoena, or other legal process;
  • To investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our terms and conditions, or situations involving threats to our property or the property or physical safety of any person or third party;
  • To establish, protect, or exercise our legal rights or defend against legal claims; or
  • To facilitate the financing, securitization, insuring, sale, assignment, bankruptcy, or other disposal of all or part of our business or assets.

Third Party Links

At times, our web site and applications may contain links to other third-party web sites. Any access to and use of such linked web sites is not governed by this Policy, but, instead, is governed by the privacy policies of those third-party web sites, and we are not responsible for the information practices of such third-party web sites.

Data Security

We have implemented commercially reasonable precautions, including, where appropriate, password protection, encryption, and secure socket layering to protect our web site and the information we collect from loss, misuse and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee 100% security all of the time. Please keep this in mind when disclosing any of your personal information via the Internet.

Data Retention

We retain personal information about you necessary to fulfill the purpose for which that information was collected or as required or permitted by law. We do not retain personal information longer than is necessary for us to achieve the purposes for which we collected it. When we destroy your personal information, we do so in a way that prevents that information from being restored or reconstructed.

International Users

The information that we collect through or in connection with the Services is transferred to and processed in the United States for the purposes described above. We may subcontract the processing of your data to, or otherwise share your data with, affiliates or third parties in the United States or countries other than your country of residence. The data protection laws in these countries may be different from, and less stringent than, those in your country of residence. By using the Services or by providing any personal or other information to us, you expressly consent to such transfer and processing.

Your Privacy Rights

If you want to learn more about the personal information that we have about you, or you would like to update, change, or delete that information, please contact us by email at privacy@zignyl.com.

You may opt out of receiving marketing emails from us by following the instructions in those emails or by emailing us at privacy@zignyl.com.

If you are a resident of a jurisdiction with an applicable data privacy law, you may have certain rights available to you in relation to your personal information. These rights may include:

  • The right to access your personal information (including a data portability request);
  • The right to correct or amend any personal information we have on file about you;
  • The right to delete your personal information;
  • The right to limit the use of your “sensitive” personal information;
  • The right to opt-out of the sale or “sharing” of your personal information;
  • The right to opt-out of the use of your personal information for targeted advertising purposes;
  • The right to restrict or object to the processing of your personal information (such as for direct marketing purposes);   
  • The right to restrict or opt-out of the use of your personal information for certain automated decision-making (including profiling in furtherance of decisions that produce legal or similarly significant effects);
  • The right to revoke your consent (to the extent applicable);
  • The right to confirm whether personal information about you is being processed;
  • The right to obtain a list of specific third parties (or categories of third parties) to which we have disclosed your personal information or any personal information.

To exercise any of the rights listed above, please contact us via email at privacy@zignyl.com.

We will respond to your request as soon as reasonably possible and within the timeframe required under applicable law. We will allow you to appeal any decision we make in response to such request in accordance with applicable law. Appeals may be submitted to privacy@zignyl.com with the subject line “Appeal of Decision Related to Privacy Rights Request.”

Prior to complying with your request, we will first verify your identity by comparing the information you provide with the information we have on file for you.

You may authorize an agent to make a request on your behalf. To designate an agent, please provide a written and signed document by both you and the agent that authorizes the agent to act on your behalf. You may also use a power of attorney. We will still require you to provide information to allow us to reasonably verify that you are the person about whom we collected personal information.

Children Under 13

Children under the age of 13 may not use our web site or applications. We do not knowingly collect any information from children under the age of 13.

Special Information for California Residents

California “Shine the Light” Request. California residents may request a list of all third parties to which we have disclosed certain personally identifiable information about you for marketing purposes. You may make one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for your response. You may request this information in writing by contacting us at:

Attn: Privacy Officer
Email: privacy@zignyl.com
Phone: (855) 494 4695

California Do Not Track Disclosures. For information on our online tracking practices please refer to the section entitled Information We Collect Automatically.

Extensions To This Policy

If you are using our Services in combination with the Clover POS, then our Privacy Policy – Clover Extension also applies.

Changes To This Policy

We may change this Policy from time to time, so be sure to check back periodically. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to notify you in advance of such change, by highlighting the change on the web site or by sending an email to you at the email address that you have registered with us. Your continued use of the Services after any changes or revisions to this Policy will indicate your agreement with the terms of the revised Policy.

Contact Us

We regularly review our practices regarding personally identifiable information and this Policy. If you have any questions, comments or concerns, please contact us at:

Attn: Privacy Officer
Email: privacy@zignyl.com
Phone: (855) 494 4695